
How we protect you
The chain settles it.
Not the phone call.
When something goes wrong, you don't argue with us. You walk the signed event chain. The bytes tell the story — and the story can't be edited after the fact.

How we protect you
When something goes wrong, you don't argue with us. You walk the signed event chain. The bytes tell the story — and the story can't be edited after the fact.
The posture
TLS 1.3 with rustls (no OpenSSL surface). AES-256-GCM at rest. Argon2 for password hashing.
Ed25519 on every state change. The rider, the driver, and the platform all verify the same record. Read /trust for the chain walkthrough.
Every agent + driver + tenant carries a W3C did:oas DID rooted in a human signing key. No reused-password attack surface for autonomous identities.
Scoped, expiring, revocable. Arsenal mints them; every API surface verifies them. No long-lived bearers.
City pause, refund cap exceeded, driver bond revocation — all anchored on Sigil with a Rekor URL surfaced on the ops console.
security@l1fe.ai. PGP key fingerprint published in the spec. One business day response; safe-harbor for good-faith research.

Quiet certainty
Every weave envelope is canonical-JSON, signed at the device, and stored unchanged. The bytes you receive over webhook are the bytes the chain anchors.
Reporting a vulnerability
We accept reports in English and encrypt-only via PGP. Include the URL, the reproduction steps, and the impact you can demonstrate. We acknowledge within 24 hours; resolution SLA depends on severity (P0 within 24h, P1 within 7d, P2 within 30d).
Good-faith research conducted within scope (production domains, no PII exfiltration beyond proof, no service disruption) is not pursued legally. We follow the principles of the disclose.io safe-harbor framework.
Researchers who report a valid vulnerability — and ask to be credited — are listed on this page after the fix ships and the embargo lifts. The first names appear when the program goes live.
Related
See Trust for the signed-event walkthrough, Compliance for the eight frameworks, Insurance for the rideshare 3-period state machine.