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Concierge

Ask, like you'd ask
a friend.

"Move it to the back door." "Push the window an hour." "Where is she?" Concierge knows the trip you mean, in plain English. It never asks you to repeat yourself.

For riders

Six moments Concierge already handles.

  • Change a drop-off mid-ride

    Just tell Concierge where you want to go now. It updates the route, recalculates the fare, and lets the driver know — without you opening a menu.

  • Reschedule a delivery window

    'Move tomorrow's delivery to Thursday morning.' Done. The merchant sees the new window, the driver pool gets re-quoted, your wallet shows the unchanged price.

  • Ask 'where's my driver'

    Get an honest, signed live ETA. Not a guess. Not a stalled blue dot. The driver's current location and the actual minute they'll arrive.

  • Split a fare with a friend

    Share a one-tap link. Their wallet handles their half. No awkward Venmo afterwards.

  • Save a regular order

    'Every Tuesday morning, my usual coffee from the bakery on Elm.' Concierge handles the recurring quote, pickup, and tip.

  • Talk to a real human

    Anything Concierge can't resolve, it hands to a human ops agent — in seconds, not after eight menu prompts. Your context goes with it.

For drivers

Six things Concierge does so you don't tap.

  • Text the recipient hands-free

    'Tell the customer I'm two minutes out and parking is tight on Maple.' Concierge writes it, sends it, captures their reply.

  • Reroute around traffic

    'Get me off 35 northbound — there's a wreck.' Concierge re-quotes the route, asks if you want it, applies it.

  • Decline a stack politely

    'Pass on the next one, I want to wrap by 8.' Concierge declines for you and keeps your acceptance rate honest.

  • Cash out early

    'Send everything to my account.' Concierge moves your balance to your bank in seconds, surfaces the running total.

  • Capture a damaged-cargo claim

    Snap a photo, describe what happened. Concierge files the dispute with the signed event chain attached. Settlement happens automatically.

  • End your shift cleanly

    'Done for the night, no more accepts.' Concierge stops the queue, summarizes the day, and tucks your van into the right home zone.

Try it

Concierge is on by default.

Live in the rider app today. Live in the driver app today. No setup, no toggles — open the app and start talking.

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